Take your business
to the next LEVEL.
Diagnose → pilot → measure → widen. Your ERP already holds the answer. What is missing is the layer that delivers it, in Bangla, at the hour the customer actually asks. We instrument what you run today, put one workflow live on real traffic, and widen only once the number moves.
Integrates with what you already run
Hear the Bangla voice brain.
In your own voice. Right now.
Not a recording. Press the button, allow the microphone, and speak Bangla, English or both. The same engine answers every call, every chat and every DM on a deployed Nexxorex account.
Analyze. Research.
Automate. Elevate.
Where we start
One workflow. One measured number. Then we widen.
We do not open with a platform migration, and we do not ask you to take a figure on trust. The first engagement instruments what you run today: contact volume, repeat-contact rate, and the gap after the hotline closes. You keep that report whether or not we build anything.
Then one workflow goes live on real traffic with a before-and-after agreed in writing. If it does not move, the measurement says so.
“Good AI systems feel obvious - because the hard work is hidden. We build the boring, invisible pipes that make your customer feel like magic.”
Rafiul Islam · Founder & CEO, Nexxorex Ltd
Four services,
one engine behind them.
Bangla Voice AI for inbound and outbound, support automation across every channel, and a full contact centre on top of the phone system you already run. One engine, your systems of record, cloud or on-premise. Start with one workflow, measure it, then widen.
How it handles
a real customer.
Same brain on every channel. It answers from your catalogue, takes the order, and books the courier without you touching it.
Bangla · English · Banglish, in one conversation
Bangla Voice AI
One voice brain that answers every incoming call and makes every outgoing one, in Bangla, bound to your systems and your rules.
Customer Support Automation
Your whole support operation, in Bangla, on every channel the customer actually uses, reading your systems and never inventing an answer.
Call Center Automation
A full Bangla contact centre on your existing phone system: AI front line, agent-assist for the handoffs, QA on every call, and workforce planning on real volume.
Full Business Automation
Past the phone line and into the work behind it: the approvals, reconciliations, reports and handoffs that still move on paper and WhatsApp.
What a deployment
actually looks like.
The service hotline closes. The compressor does not.
Problem: A national service network, a sales network several times larger, and a web form that asks the customer to pick their own service centre from a list they have never seen. No expected date, no status, so most people skip it and call. A large share of call volume turns out to be one question: what is happening with my request.
Outcome: Requests captured in conversation with product, location and symptom structured. Routing to the nearest centre worked out automatically. Warranty checked against existing records. Status pushed to the customer instead of waiting to be asked, which is what removes the repeat call.
24/7
Coverage
Bangla
Language
Automatic
Centre choice
Shipped in Pilot on one product line
Thousands of dealers ordering by phone call.
Problem: Head office runs an ERP. The network that actually sells does not touch it. Orders arrive by phone, credit position is learned by asking someone, claims are argued verbally, and price circulars go into a WhatsApp group where nothing is tracked or confirmed.
Outcome: Ordering, stock, credit position and claims available to the network over WhatsApp in Bangla, written straight into the existing ERP with the same validation head office staff are subject to. Circulars delivered to the right segment with confirmation recorded.
Channel
Your ERP
Writes to
None
New app
Shipped in Pilot on one region
Products we’ve
shipped.
Built for Bangladeshi online sellers, priced in taka, running in production.
The case is recovery,
not a cheaper wage bill.
An agent in Bangladesh costs around BDT 15,000 to 18,000 a month, so cutting the wage bill is not where the money is. It is in the instalment book that gets chased by hand and the warranties that lapse quietly. Put your own numbers in.
Your book, today
The last slider is your assumption, not our claim. We do not publish an uplift benchmark, because the honest way to establish one is a pilot segment against a matched control.
What the arithmetic says
Currently past due
৳6.00 cr
Recovered on it today
৳3.30 cr
Additional at +5 pts
৳30.0 lakh
Next step
Bring this number to the diagnostic. If a pilot segment does not move it, the measurement will say so.
This is arithmetic on figures you entered, not a forecast. Nothing here is a commitment, and no build cost is implied.
The four ways
this usually gets solved.
| Dimension | Nexxorex | In-house build | Global CCaaS platform | Typical agency |
|---|---|---|---|---|
| Bangla voice and chat | Bangla, English and romanised Bangla, locked per conversation | You own the language problem | Retell and Vapi do not support Bangla. Check their own docs | Templates, no code-switch |
| Deployment location | Your data centre or in-country hosting | Wherever you put it | Offshore region, cross-border transfer | Whatever they resell |
| Your phone system | Stays. We sit on top of it and sell you no telephony | Stays | Replaced by theirs | Whatever they resell |
| Your existing ERP and CRM | Stays the system of record. We sit on top of it | You integrate it | Expects you to migrate to their model | Usually a parallel system |
| Audit trail | Append-only, enforced at the database | Depends who built it | Their format, their retention | Application logs at best |
| Licence model | Scoped per deployment, not per agent seat | Salaries, indefinitely | Per agent per month in USD | Retainer |
| Where you start | A diagnostic and one measured workflow | A project plan | A platform commitment | A retainer |
From Idea to
Production.
Discover & Scope
Align on the problem, the data reality, and what winning looks like. Opportunity brief, KPI model, phased roadmap, cost bands.
Prototype
De-risk unknowns and validate value fast. Clickable UX, tech spike repo, first eval rubric, live demo of the risky part.
Validate & Evals
Measure accuracy, latency, safety, and cost from day one. Reject fantasy demos - ship only what passes.
Why work with
Nexxorex.
Outcome over Output.
I eval every model on your data before it ships. Fantasy demos stay in the pitch - production only sees systems that pass the rubric.
Accuracy
97%
Eval-first reliability
Every model change goes through a rubric. No 'ship and pray' launches. You get dashboards, not vibes.
Secure by design
Data lives on your servers. PII masked before it hits any LLM. Audit logs, RBAC, and rotate-anytime API keys.
Built for
Bangladeshi ops.
Every feature we ship is tuned for how business actually runs here. Bangla-first. Mobile-first. Reliable-first.
Private Knowledge RAG
Your company docs, chat history, and product catalog indexed into a private vector store. No data leaves your infra. Bangla + English tokenization tuned.
Recovery, not just deflection
Instalment and receivable reminders, warranty expiry outreach and renewal, run at campaign scale with every attempt and outcome written back against the account. Measured in taka recovered, not in deflection percentages.
Seamless Integrations
Oracle, SAP, Dynamics and in-house systems. Cisco, Avaya and Asterisk telephony over SIP and MRCP. WhatsApp Business API, SMS aggregators and web chat. If it exposes an interface, it connects.
“Nexxorex shipped our WhatsApp order pipeline in 4 weeks and cut support tickets 41%. The eval dashboards made every decision obvious.”
Workflows in production
Uptime on flagship flows
On-time 30-day delivery
Grow with us.
Split the wins.
See the full partner programYou hold the relationships. We hold a Bangla AI engine that runs on the phone systems and ERPs your clients already own. You buy at a partner price, sell at yours, and the client stays yours. Six founding seats are open.
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How the model works
Four steps. One split. No agency middlemen.
You register the client
Tell us the account you are working and it is yours for 90 days. We do not approach a registered client directly, and we do not hand that account to another partner. One form, no approval queue.
We scope it with you
Free scoping call, you on it. You leave with the partner price, a written scope, and a capability sheet that states plainly what the system does and what it does not do, so your own sales team never promises something that fails in a demo.
You set your price
You buy at the partner price and sell at yours. Your contract, your invoice, your client relationship. Whatever you make on top is yours, and we do not touch your margin on hardware, seats or anything else you supply.
We build it and we run it
Delivered as a managed service, not a licence you have to operate. We are the engineering team behind you, your brand on the front if you want it, and your client never has to deal with us unless you ask for it.
Become a Nexxorex Partner.
45-minute intro call. If it is a fit, you leave with the partner price list, a capability sheet stating what the system does and does not do, and a deal registration form you can use the same week.
Four things
we will not sell you.
We do not sell you a phone system
No PABX, no extensions, no ring groups, no IVR builder. That is a separate market with its own vendors, and replacing your telephony is a capital project measured in quarters. We sit on the phone system you already run.
We do not replace your ERP or CRM
Oracle, SAP, Dynamics or in-house, it stays the system of record. We are the layer that makes it reachable in Bangla at the hour your customer actually asks. Anyone proposing a migration is selling you their roadmap, not your outcome.
We do not take an F-commerce brief
Facebook page order handling, courier booking and payment links are a different product for a different buyer, and it is not this one. If that is what you need we will tell you at the first call rather than three weeks in.
We do not run a pilot that cannot be measured
Every engagement starts on one workflow with a before-and-after agreed in writing. If the number does not move, the measurement says so and you are not committed to the rollout.
Straight answers.
What do you need from me to get started?
How long does a typical build take?
Are model + API costs included in the price?
Do you speak Bangla? What about my customers?
What happens if the system breaks after launch?
Can I own the code + infra?
Do you take equity or revenue share?
What if my industry isn't in your case studies?
Let’s build
intelligent things.
Call, message on WhatsApp, or send the form. The intake call is free, 45 minutes, in Bangla or English, and you get a written scope inside 72 hours whether or not we work together.
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